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Change your profile and sign-in email

Add your photo, name, phone and job title, and change the email you sign in with.

Your profile holds your own details. Your name and photo show in the menus and on the Team page.

Who can do this

Every signed-in person can change their own profile, whatever their role. In the demo workspace the profile is read-only.

Steps

Open your profile

Open the account menu (your name, top right) and click Profile & Preferences at the top. Or go to My profile.

Add or change your photo

Under Profile photo, click Upload photo (or Change photo if you already have one).
Choose a JPG, PNG or WebP image, up to 2MB.

You see Photo updated. Until you add a photo, your initials are shown. To take the photo off, click Remove.

Change your details

Under Personal details, fill in Full name, Phone and Job title, and choose your Timezone.
Under Preferences, choose a Language. It is saved for later: the app is in English for now.
Turn Email me product updates on or off.
Click Save changes.

You see Profile saved.

Under Sign-in email, enter the New email.
Enter your Current password. If you use two-step sign-in, also enter the Authenticator code from your app.
Click Send confirmation link.
Open the link that arrives at the new address.

Nothing changes until you open that link. Until then you keep signing in with your current email, and the page shows Waiting for confirmation of the new address.

Common problems

Please enter your name. Full name cannot be empty.
Please choose a JPG, PNG or WebP image. or Photos can be up to 2MB. Pick a different file.
That is already your sign-in email. Enter a different address.
Your current password is incorrect. Check your password and try again.
Too many emails sent. Please wait a few minutes and try again. Wait a few minutes before asking for another link.
The demo workspace is read-only. Sign up to save changes. The demo profile cannot be changed.